Terms & Conditions

These Terms & Conditions govern your use of the Liva Spa Andheri website and the booking of our spa and wellness services. By accessing this site or making a reservation, you agree to comply with our policies related to bookings and payments, cancellations and refunds, service guidelines, user conduct, privacy practices, and limitations of liability. Please read them carefully before using our services.

Booking & Payment

All appointments at Liva Spa Andheri are subject to availability and must be booked in advance through the website, phone, or authorized booking channels. Prices displayed at the time of booking are applicable and may change without prior notice. Certain services or promotional packages may require advance or full payment to confirm the booking, and payments once made are subject to these Terms & Conditions.

Cancellations & Refunds

Cancellation or rescheduling requests must be made within the time period specified at the time of booking. Late cancellations, no-shows, or failure to arrive on time may result in cancellation charges or forfeiture of advance payments. Refunds, where applicable, will be processed according to the spa’s cancellation and refund policy and may take a reasonable time to complete.

Service Limitations

All treatments and services offered by Liva Spa Andheri are intended solely for relaxation and wellness purposes. The spa reserves the right to refuse or discontinue services to any guest who does not disclose relevant medical conditions, violates spa rules, or engages in inappropriate behavior. Service durations mentioned are approximate and may vary based on individual requirements or operational conditions.

User Conduct

Guests are expected to behave respectfully and appropriately toward spa staff and other clients at all times. Any form of misconduct, harassment, or violation of spa policies may result in immediate termination of services without refund and may restrict future bookings at the spa.

Privacy

Liva Spa Andheri values customer privacy and handles all personal information collected during bookings or enquiries in accordance with its Privacy Policy. Such information is used only for service delivery, communication, and operational purposes and is not misused or shared without lawful justification.

Liability

Liva Spa Andheri shall not be held responsible for any injury, allergic reaction, loss, or damage arising from the use of its services, facilities, or website, except as required under applicable law. Guests are responsible for informing the spa of any medical conditions, allergies, or sensitivities prior to treatment, and all services are availed at the guest’s own discretion and risk.

Contact

If you have any questions regarding this Disclaimer, please contact us

• Liva Thai Spa
• 3rd Floor, B Wing, Laxmi Business Park, Shop No 333
• Laxmi Industrial Estate, Mumbai, Maharashtra 400053
• 📞 +91 84220 04388
• https://livaspa-andheri.in/